Help & FAQ

How much time is needed to process my order?

If the product is in stock we will immediately process the item after the payment is accepted.

Shipments usually take up to 1-4 business days.

What are the shipping cost in Australia?

Standard Shipping:
Free standard shipping for purchases over $80
2-3 days shipping days
Express Shipping:
Free standard shipping for purchases over $100.
1-2 days shipping days

Do we ship internationally?

Unfortunately, we only ship within Australia at this time.

Forms of payment?

We currently only offer online payments via Pay Pal. Customers who do not have a Pay Pal account can still pay via credit card through their customer checkout option.

Are your clothes true to size?

Most of our clothes are true to size. However, the product description will mention if the clothing is either true to size or tends to size smaller/larger.

Are your earrings hypoallergenic?

Unfortunately, we are unable to guarantee that the metal that is used will not cause any allergies. If you experience any discomfort or allergic symptoms, please discontinue used of the earring immediately and consult with a physician.

Is there a Zynnia Boutique store you could visit in Sydney?

Unfortunately, Zynnia Boutique is an online based store.

Do we offer refunds?

Unfortunately, we do not offer refunds, but we are happy to provide exchanges.